Position Overview: Case managers care for over 2,500 clients and execute nearly 15,000 home visits a year. They are responsible for activities such as intakes, re-certifications, reassurance visits, delivering meals and other activities and services as needed.
Paid As: Hourly, Non-Exempt Full-Time Employee
Hours of Operation: 8:00 AM – 4:30 PM Monday – Friday
Reports To: VP Client Services
Other Relationships: Works with Operations/Finance Department, Nutrition Department, Marketing Department, Meals On Wheels Board Members, Community Volunteers, and Meals On Wheels clientele.
COVID Protocol: Masks Required, Vaccines Optional
BENEFITS
- Healthcare – major medical, dental, vision & ancillary insurance
- Employer sponsored life insurance policy
- Enrollment in healthcare 1st of month following hire date
- 10 paid holidays, annually
- 10 paid vacation days, 12 paid sick days & 2 personal days annually
- Flexible work schedule
- Self-insured retirement plan 1st of month following hire date
- Employer sponsored 403(b) contribution 8% after 2 years service
AGENCY EXPECTATION OF EMPLOYEE
- Maintain confidentiality of client, donor, volunteer, staff and board information
- Support the mission, vision and goals of Meals On Wheels, Inc. of Tarrant County
- Represent Meals On Wheels in a professional manner at all times
- Must have dependable transportation, valid driver license and personal vehicle insurance as required by the State of Texas
- Required to pass criminal background check and have a free and clear MVR
- Assist with meal delivery when volunteer callouts make it necessary for staff to deliver
- Contribute to other projects when necessary
ESSENTIAL JOB TASKS
- Perform intakes on prospective clients
- Deliver meals to clients (this is often done several times a week)
- Perform triannual recertification visits
- Execute reassurance visits as needed
- Deliver items such as wheelchairs, rollators, walkers, canes, shower chairs, supplemental food, toiletries, and other helpful resources that benefit clients
- Perform well-checks on clients that may have fallen or are injured
- Must possess customer service skills such as being a team player, having a positive attitude, a professional demeanor, and the ability to maintain confidentiality
- Detail-orientated with computer proficiency and oral and written communication skills
- Reliable and punctual with dedicated professionalism to position and duties
- Must be able to work independently and proactively
- Work on special projects with area entities and organizations on collaborations and grants
- Other duties as assigned by VP Client Services
QUALIFICATIONS
- Four-year university degree in Social Work, Human Services, Psychology, Sociology, or related field
REQUIREMENTS
- Physically able to lift and carry objects of 25 pounds
- Physically able to enter/exit your vehicle multiple times a day, walk up and down stairs, reach, stretch, bend, and sit for multiple hours at a time
EXPERIENCE
- Experience in social work or case management preferred
Interested candidates should send a resume to Human Resources at HR@mealsonwheels.org
Subject Line Must Include: Case Manager
Meals On Wheels, Inc. of Tarrant County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, basis of gender, gender expressions and gender identity, disability or genetics. In addition to federal law requirements, Meals On Wheels, Inc. of Tarrant County complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Meals On Wheels, Inc. of Tarrant County expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Meals On Wheels, Inc. of Tarrant County’s employees to perform their job duties may result in discipline up to and including discharge.