Key Strategy: Obtain 360-degree feedback among staff to identify changes needed to build trust.
| Project | Responsibility | Timing | Status |
|---|---|---|---|
| Survey and analyze employee suggestions regarding workplace, benefits and culture. | Melissa Wacasey | Annually or as needed. |
Key Strategy: Gather input from volunteers to learn how to better engage them in the mission.
| Project | Responsibility | Timing | Status |
|---|---|---|---|
| Standardize site visits utilizing members of volunteer advisory council and staff. | Judy Bell | Semi-Annually |
Key Strategy: Conduct Board Self-Assessment and Board Development Training to capitalize on any opportunities to become a higher performing Board.
| Project | Responsibility | Timing | Status |
|---|---|---|---|
| Conduct a board self-assessment to identify strengths and weaknesses within the board | Carla Jutson / Ann Salyer-Caldwell | October 2023 | |
| Utilize self-assessment to identify ways to involve board members beyond monthly meetings. | Carla Jutson | September 2023 | |
| Identify Board Development Training opportunities to enhance functionality at the board level. | Carla Jutson | December 2023 |
Key Strategy: Review Board and Committee structures and implement changes to increase Board engagement.
| Project | Responsibility | Timing | Status |
|---|---|---|---|
| Review bylaws and update to include changes in committee structures. | Carla Jutson / Kerry Mercer | November 2023 | |
| Implement training for Vice Presidents to improve committee facilitation. | Carla Jutson | May 2024 | |
| Develop policies and procedures as needed to encourage board involvement at the committee level. | Leadership Team | May 2024 |
Key Strategy: Track and report outcomes to the staff, Board, and volunteers to build enthusiasm and commitment for the mission.
| Project | Responsibility | Timing | Status |
|---|---|---|---|
| Evaluate outcomes reporting | Alissa Deaton | Monthly | |
| Develop an organized method of disseminating program information to Board members and Volunteers in a succinct format that reports outcomes not just outputs. | Carla Jutson, Judy Bell, Keith Harrison | November 2023 | |
| Utilize CNM dashboard to report outcomes to staff and other interested parties. | Barbara Rabovsky / Darla Akin | Ongoing |
Key Strategy: Conduct exit interviews with staff, Board, and volunteers to consider strengths of Meals On Wheels and opportunities to improve the organizational culture.
| Project | Responsibility | Timing | Status |
|---|---|---|---|
| Conduct exit interviews for staff and board members. | Melissa Wacasey | Ongoing | |
| Send exit surveys to a designated number of volunteers when the resign. | Judy Bell | Monthly | |
| Report outcomes from exit interviews to leadership team and/or board as needed. | Judy Bell, Melissa Wacasey, Carla Jutson | Ongoing |